Engaging Physicians in a Shared Quality Agenda, Institute for Healthcare Improvement, 2007.

This white paper was developed through the Institute for Healthcare Improvement in the United States. It presents a framework on which hospital leaders might build a written plan for physician engagement in quality and safety. The framework is comprised of several elements, including discovering common purpose, re-framing values and beliefs, segmenting the engagement plan, using “Engaging” improvement methods, and fostering support from the Board and senior management. Tools are included to help hospital leaders assess organizational factors that will inform the degree of difficulty in engaging physicians, as well as to identify and prioritize initiatives for which physician engagement is essential. While the principal focus of the paper is on American hospitals and their organized medical staffs, the framework might be applied to many other types of health care systems and in settings outside the United States. Note that the document is only available for download to registered members with valid log-in identification; however, registration is available to anyone free of charge.

Topics: Background/introduction, Capacity building, Change management, Chronic disease, Comprehensive CE strategies, Evaluation/effectiveness, Goal setting, Issue identification/issue framing, Legal requirements, Planning – CE, Planning – health, Policy development, Principles, Stakeholder selection

Techniques & tools: Committee/working group, Communication materials, Communication tools, Framework/model/template, Group facilitation, Stakeholder forum, Workshop